Frequently asked questions

A chatbot describes what it thinks it sees in a few separate frames, and that story can differ from one time to the next. The AI analyser measures your swing at 33 points on your body, at address, top, impact and finish, and measures the same video the same way every time. The AI may only mention numbers that were really measured, and the text is checked before you see it. That way you see what really happens, and whether it gets better.

No. You can also film a practice swing, in the garden, in a net or on a mat. The AI analyser measures your movement, not the ball. When you upload, you tell us you swung without a ball.

Usually within a few minutes. During processing, you can clearly see which step is in progress.

Yes. Your playing hand is saved in your profile, so the analysis follows the correct side of your body.

Yes. With an account, you can save and compare analyses, scores and personal focus points.

Yes. You indicate which club you used for each analysis, and the feedback is tailored to that. Putts and wedges fall outside the analysis.

Your video is processed securely. Temporary uploads are deleted automatically. Saved videos remain available for 30 days on Free and Starter, and 90 days on Pro; reports and images remain until you delete them.

No. Caddium helps you practise with more purpose and track your development between lessons, but it does not replace an individual assessment by a golf professional.