Terms of use

What this tool is and isn't

This part is accurate today, not placeholder:

• Caddium gives general coaching suggestions generated from a single video by an AI model reading body-tracking data. It is not a substitute for an in-person lesson with a qualified coach.
• It cannot see your club, your grip pressure, the strike on the clubface, or where the ball actually went — every observation is inferred from body position alone, and the report says so.
• Confidence scores are estimates, not guarantees. Low-confidence findings should be treated as a prompt to get a second opinion, not as fact.
• Stop any drill immediately if it causes pain. This tool has no way to assess your physical condition and its suggestions are generic.
• The introductory offer of three free analyses applies to accounts created before the deadline. Those accounts keep their unused analyses. After that, you can buy one-time packages with analyses that never expire — see Pricing.

Formal terms Concept — not yet legally reviewed

Acceptance

By using Caddium you agree to these terms. If you create an account, you confirm this acceptance explicitly. If you do not agree with these terms, do not use the service.

Acceptable use

Do not upload video of anyone who has not consented to being filmed and analysed. Do not upload video of a minor without a parent or guardian's consent. Do not use the service for illegal purposes. Caddium reserves the right to block accounts that violate these rules.

No warranty / limitation of liability

The service is provided "as is", without any warranty. Caddium is not liable for injury or damage resulting from following an AI-suggested drill or advice. Golf is a physical activity with inherent risk — consult a medical professional before beginning a new training programme, and preferably work under the guidance of a qualified golf instructor. The analyses are intended as a supplement to, not a replacement for, professional instruction.

Payment terms

The introduction offer of three free analyses applies to accounts created before the announced deadline. Those accounts keep their unused free analyses. After that, buy one-time packages with analyses that never expire; current prices and contents are on the Pricing page. Existing Starter and Pro subscriptions remain available to current customers.

• Payment is handled by our payment provider Stripe. You pay for a package once in advance; we never store card or bank details ourselves.
• A package is not a subscription and does not need to be cancelled: your analyses never expire. If you still have an existing Starter or Pro subscription, you can cancel it at any time; cancellation takes effect at the end of the current, already-paid period.
• Your statutory 14-day right of withdrawal remains in place. Because the service is available immediately after payment, a proportional amount may be deducted for analyses already used; the remainder is refunded.
• A package is granted only after Stripe confirms the payment. If a payment fails or is not confirmed, no analyses are added. Existing subscriptions continue through the period already paid for under the subscription terms.
• Price changes are announced at least one month in advance and never apply retroactively to a period already paid for.

If your club uses a Club package, the club pays and you do not. The club buys a number of seats and sets how many analyses each member gets per period. You belong to at most one club at a time.

• A club seat never gives you less than you already pay for yourself: you get the higher of the two numbers, not the sum. If you pay nothing yourself, your club's number is your entire allowance.
• If your club pauses its Club package, the club grants no analyses from that moment on. Your own subscription, your account, your membership and every recording you made stay untouched.
• If the club stops or removes you from its member list, you fall back on your own subscription — the free tier if you pay nothing yourself. Your account and everything you recorded remain yours. Analyses you already used in the current period still count.

Changes to these terms

Caddium may change these terms at any time. Registered users will be notified of material changes by email. Non-registered users should check this page regularly. Continued use after a change constitutes acceptance of the new terms.